Customer Service Agent Netherlands (m/f) in Berlin

internetstores GmbH veröffentlicht

Stellenbeschreibung

WHO WE ARE:

We are internetstores – the leading specialist for bike and outdoor products in Europe. Founded in 2003, we are today among the biggest and most profitable e-commerce companies, with more than 40 online shops, more than 2 million page views per day and an unparalleled product selection. We are fahrrad.de, Bikester, Brügelmann, CAMPZ and Addnature and we have only one goal: offering our clients from 16 different countries every day quality products and latest trends for the best prices as well as an excellent shopping experience!

You want to be part of this success story and work behind the scenes of an international online retailer to promote our growth? Apply online - more than 550 colleagues in Stuttgart, Esslingen, Berlin, Lyon and Stockholm look forward to meeting you!



WHAT YOU NEED:

  • Experience in customer service is desired but not mandatory
  • Enthusiastic for a fast-paced, team-oriented environment, willingness to learn and to be challenged
  • Excellent communication and problem solving skills with a customer-oriented attitude
  • Ability to handle multiple tasks at the same time
  • Service driven mind set and awareness of our quality consciousness
  • Native Dutch speaker, good written and spoken English skills


WHAT TO EXPECT:

An exciting job in a fast growing company in the heart of Berlin. We offer you a job with responsibility and creative leeway, employee discounts on our full product range, bike leasing, corporate benefits, international colleagues in all departments and a comprehensive sports program.


YOUR CONTACT:

Svenja Nilsson, HR Manager | Oranienburger Str. 66, 10117 Berlin | (+49) 0711/93305-148 | job(at)internetstores.de | internetstores.de

Voraussetzungen

WHO WE ARE LOOKING FOR:

 

First point of contact for enquiries and orders from our Dutch customers (bikester.nl/.be and campz.nl/.be)

Communication with our customers via phone, e-mail or live chat

Providing advice and support to our customers regarding products, orders and returns process

A hands-on, pro-active mentality, ambition, and entrepreneurial drive

Supporting the team in executing and optimizing all processes within the customer service department

 

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Sonstiges
Berufskategorie Handel, Vertrieb, Verkauf / Kundenbetreuung, Tele-Sales, Call Center
Arbeitsort Oranienburger Straße 66, 10117 Berlin

Arbeitgeber

internetstores GmbH

Kontakt für Bewerbung

Frau Annika Houscht
Recruiting
Oranienburger Straße 66, 10117 Berlin job@internetstores.de
Telefon: 0711/93305148

Mehr zum Arbeitgeber

Benefits
internetstores GmbH
Customer Service Agent Netherlands (m/f)
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