CUSTOMER SERVICE AGENT (M/F) MULTILINGUAL - IT, NL OR ENG

Berlin
SIXT

For the expansion of our Service & Support Team in Berlin, we are currently looking for convincing and competent Customer Service Agents with foreign language skills. Your Duty: You answer the incoming questions of our customers in our corporate countries regarding their reservation or booking. Interested? Apply now! Ideally you are experienced in working as a Customer Service Agent within a role in the service & support, customer care or reservation sector. You have no relevant professional experience? Career changers are more than welcome! Apply if you speak two foreign language fluently (e.g., German, Italian, Dutch or English) and enjoy working in contact with customers.


CUSTOMER SERVICE AGENT (M/F) MULTILINGUAL - IT, NL OR ENG


Key Tasks and Responsibilities

  • You answer all incoming calls from our customers in at least two of the languages listed (German, Italian, Dutch or English)
  • You provide advice to the requests of our customers regarding their bookings and rental agreements
  • You support customers in their car handling
  • You work very close with other departments to provide the best possible customer service
  • You work in shifts, but we will provide you with your personal shift schedule 4 weeks in advance to give you planning reliability
  • You start with a 3-week paid familiarization phase



What we offer:

▶ An attractive monthly basic salary + a performance-related bonus ▶ Paid trainings & professional development ▶ Employee benefits for Sixt rent a car and leasing cars ▶ Corporate benefit discounts for fitness, hotels, technology, fashion etc. ▶ Team events ▶ A dynamic & international team ▶ A friendly and pleasant working atmosphere in our open space office ▶ and much more. The work location is at Huttenstrasse 50, 10553 Berlin, in the district Moabit, just 200 meters away from the river Spree. It’s best to reach via the bus M27/X11 (the bus stop is right in front of the building) or via the subway line U9 (1,0km away).


Voraussetzungen

Your Qualities

  • You are fluent in two of the languages listed (German, Italian, Dutch or English)
  • You enjoy the contact with customers and work reliably, independently and highly customer-orientated
  • You have an excellent and comprehensive verbal expression
  • You like working in an international team and appreciate exchanging ideas and knowledge with colleagues
  • You are practiced in using MS-Office programs (Outlook, Word or Excel)

Kontakt für Bewerbung

Frau Lisa Keller

Arbeitsort

Huttenstraße 50, 10553 Berlin

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Abschluss Hochschule / Berufsakademie / Duales Studium
Berufskategorie Handel, Vertrieb, Verkauf / Verkauf oder Beratung
Arbeitsort
Huttenstraße 50, 10553 Berlin