CUSTOMER SERVICE AGENT (M/F/D) FRENCH DRIVENOW in Berlin

SIXT veröffentlicht

Stellenbeschreibung

For the expansion of our DriveNow Team in Berlin, we are currently looking for convincing and competent French speaking Customer Service Agents (m/f/d). Your Duty: You answer the incoming questions of DriveNow customers in Belgium, Luxembourg and the Netherlands regarding their car or booking. Interested? Apply now! Ideally you are experienced in working as a Customer Service or Call Center Agent (m/f/d) or within another role in the service & support or customer care sector. You have no relevant professional experience? Apply if you speak French fluently and enjoy working in direct contact with customers.




apply now for the position of


CUSTOMER SERVICE AGENT (M/F/D) FRENCH DRIVENOW


Key Tasks and Responsibilities

  • You provide first class customer care for our up-market clientele for the purpose of enhancing the overall customer experience
  • You respond to customer requests and complaints using all forms of communications e.g. telephone, e-mails, letter, web/live chat & social media forums
  • You are looking to increase customer satisfaction and to actively advance customer loyalty
  • You work in shifts, but we will provide you with your personal shift schedule 3 weeks in advance to give you planning reliability



Why Choose SIXT?

▶ An attractive monthly basic salary + a performance-related bonus 

▶ Paid trainings & professional development 

▶ Employee benefits for SIXT rent and leasing cars 

▶ Corporate benefit discounts for fitness, hotels, technology, fashion etc. 

▶ Team events 

▶ A dynamic & international team 

▶ A friendly and pleasant working atmosphere in our open space office 

▶ and much more. The work location is at Huttenstrasse 50, 10553 Berlin, in the district Moabit, just 200 meters away from the river Spree. It’s best to reach via the bus M27/X11 (the bus stop is right in front of the building) or via the subway line U9 (1,0km away).


Voraussetzungen

  • You have completed your apprenticeship and gained first professional experience in Customer Service (ideally in the hospitality or tourism industry)
  • You are passionate about customer care and enjoy dealing with customers on the telephone in a professional and friendly manner
  • You are used to working independently, solution and service oriented
  • You are an organizational and communicative talent, able to cope with a heavy workload and highly dependable
  • You are computer literate with good keyboard skills and working experience of using E-mail, Word & Excel
  • You are fluent in French and English

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Abgeschlossene Berufsausbildung / Lehrabschluss
Berufskategorie Handel, Vertrieb, Verkauf / Kundenbetreuung, Tele-Sales, Call Center
Arbeitsort 10553 Berlin

Arbeitgeber

SIXT

Kontakt für Bewerbung

Herr Markus Braeuniger
TALENTS@SIXT.COM

Mehr zum Arbeitgeber

Benefits
SIXT
Wir benutzen Cookies um die Benutzerfreundlichkeit auf unseren Seiten zu verbessern. Änderst Du die Einstellungen nicht, gehen wir davon aus, dass Du damit einverstanden bist. Hier kannst Du zu den Einstellungen mehr erfahren.