Customer Service Agent France (m/f) in Berlin

internetstores GmbH veröffentlicht

Stellenbeschreibung

WHO WE ARE:

We are internetstores – the leading specialist for bike and outdoor products in Europe. Founded in 2003, we are today among the biggest and most profitable e-commerce companies, with more than 40 online shops, more than 2 million page views per day and an unparalleled product selection. We are fahrrad.de, Bikester, Brügelmann, CAMPZ and Addnature and we have only one goal: offering our clients from 16 different countries every day quality products and latest trends for the best prices as well as an excellent shopping experience!

You want to be part of this success story and work behind the scenes of an international online retailer to promote our growth? Apply online - more than 550 colleagues in Stuttgart, Esslingen, Berlin, Lyon and Stockholm look forward to meeting you!


WHO WE ARE LOOKING FOR:

  • First point of contact for enquiries and orders from our French customers (bikester.fr and campz.fr)
  • Communication with our customers via phone, e-mail or live chat
  • Providing advice and support to our customers regarding products, orders and returns process
  • A hands-on, pro-active mentality, ambition, and entrepreneurial drive
  • Supporting the team in executing and optimizing all processes within the customer service department


WHAT TO EXPECT:

An exciting job in a fast growing company in the heart of Berlin. We offer you a job with responsibility and creative leeway, employee discounts on our full product range, bike leasing, corporate benefits and amazing, international colleagues in all departments.


YOUR CONTACT:

Svenja Nilsson, HR Manager | Oranienburger Str. 66, 10117 Berlin |  (+49) 0711/93305-148 | job@internetstores.de | internetstores.de


Voraussetzungen

WHAT YOU NEED:

  • Experience in customer service is desired but not mandatory
  • Enthusiastic for a fast-paced, team-oriented environment, willingness to learn and to be challenged
  • Excellent communication and problem solving skills with a customer-oriented attitude
  • Ability to handle multiple tasks at the same time
  • Service driven mind set and awareness of our quality consciousness
  • Native French speaker, good written and spoken English skills

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Teilzeit
Vertragsart Festanstellung
Berufliche Praxis ohne Berufserfahrung
Aus- und Weiterbildung keine
Berufskategorie Handel, Vertrieb, Verkauf / Kundenbetreuung, Tele-Sales, Call Center
Arbeitsort Oranienburger Straße 66, 10117 Berlin

Arbeitsort auf der Karte

Arbeitgeber

internetstores GmbH

internetstores GmbH

Mehr zum Arbeitgeber

Benefits

Kontakt für Bewerbung

Frau Annika Houscht
Recruiting
Oranienburger Straße 66, 10117 Berlin
job@internetstores.de
Telefon: 0711/93305148
Customer Service Agent France  (m/f)

About internetstores

internetstores zählt zu den größten und erfolgreichsten Bike und Outdoor E-Commerce Unternehmen weltweit. Weitere Informationen unter: www.internetstores.de

internetstores is one of the most successful bike and outdoor e-commerce companies in the world. For further information, please visit: www.internetstores.com

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