CUSTOMER SERVICE AGENT (M/F) DUTCH DRIVENOW / PART-TIME

Berlin
SIXT

For the expansion of our Service & Support Team in Berlin, we are currently looking for convincing and competent Dutch speaking Customer Service Agents (m/f). Your Duty: You answer the incoming questions of DriveNow customers in Belgium, Luxembourg and the Netherlands regarding their car or booking. Interested? Apply now! Ideally you are experienced in working as a Customer Service or Call Center Agent or within another role in the service & support, customer care or reservation sector. You have no relevant professional experience? Apply if you speak French and Dutch fluently and enjoy working in direct contact with customers.


CUSTOMER SERVICE AGENT (M/F) DUTCH


Key Tasks and Responsibilities:

  • You provide first class customer care for our up-market clientele for the purpose of enhancing the overall customer experience
  • You respond to customer requests and complaints using all forms of communications e.g. telephone, e-mails, letter, web/live chat & social media forums
  • You are looking to increase customer satisfaction and to actively advance customer loyalty



Why Choose Sixt?

▶ An attractive monthly basic salary + a performance-related bonus ▶ Paid trainings & professional development ▶ Employee benefits for Sixt rent a car and leasing cars ▶ Corporate benefit discounts for fitness, hotels, technology, fashion etc. ▶ Team events ▶ A dynamic & international team ▶ A friendly and pleasant working atmosphere in our open space office ▶ and much more. The work location is at Huttenstrasse 50, 10553 Berlin, in the district Moabit, just 200 meters away from the river Spree. It’s best to reach via the bus M27/X11 (the bus stop is right in front of the building) or via the subway line U9 (1,0km away).


Voraussetzungen

Your Qualities:

  • You have completed your apprenticeship and gained first professional experience (ideally in the hospitality or tourism industry)
  • You are passionate about customer care and enjoy dealing with customers on the telephone in a professional and friendly manner
  • You are used to working independently, solution and service oriented
  • You are an organizational and communicative talent, able to cope with a heavy workload and highly dependable
  • You are computer literate with good keyboard skills and working experience of using E-mail, Word & Excel
  • You are fluent in Dutch

Kontakt für Bewerbung

Frau Lisa Keller

Arbeitsort

10553 Berlin

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Teilzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Sonstiges
Berufskategorie Handel, Vertrieb, Verkauf / Kundenbetreuung, Tele-Sales, Call Center
Arbeitsort
10553 Berlin