Customer Service Agent D/A/CH (m/f/d) in Berlin

Stellenbeschreibung

Place of work: Berlin

Full-time or part-time possible depending on your preference


Are you looking for an exciting challenge and a diverse range of tasks?Then you are just right with us!

As a customer advisor for the German-speaking region, you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!

Voraussetzungen

  • EXPERTISE. You already have experience in the field of customer care or would like to start your career after completing your commercial training.
  • CUSTOMER SAVVY. You always find the right words and know how to turn our customers into fans. Your German is fluent or at native level and ideally you speak other languages fluently.
  • TEAM SPIRIT. You are open-minded and want to join our team and become part of the expondo family!
  • DEVELOPMENT. You like technical devices and are willing to familiarise yourself with our broad product portfolio.



WHAT WE OFFER


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


We look forward to receiving your application!

When applying, please be sure to include your complete application documents, your earliest possible starting date and your salary expectations.

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Mittlere Reife
Berufskategorie Handel, Vertrieb, Verkauf / Kundenbetreuung, Tele-Sales, Call Center
Arbeitsort Köpenicker Str. 54, 10179 Berlin

Arbeitgeber

expondo GmbH

Kontakt für Bewerbung

Frau Cassy Elsner
Human Resources
Senior Talent Acquisition Managerin

Mehr zum Arbeitgeber

Benefits
expondo GmbH