Client Services Agent for HEBREW (m/f/d) Social Media

Berlin
Concentrix Global Services GmbH

Job Description

For our brand new customer, the largest social media platform worldwide, our team of 400 members is looking for several active and visionary creators of customer service. Be excited about this job opportunity and join us as


Client Services Agent for HEBREW (m/f/d) Social Media

As Client Services Agent for HEBREW (m/f/d) Social Media you are the face of the largest social media platform. Your passion for customer service transforms every customer contact into a personal and outstanding customer experience.


Your Job

  • You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in HEBREW
  • You are putting together solutions to support and expand your customers self-serve advertising customer base
  • You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products  



Our Offer

  • Above-average salary - 2,200€ gross with a commitment of 40 hours/week
  • 40€ voucher card for commercial vendors - with 100% attendance
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • Paid project training and ongoing training
  • Development opportunities within the company
  • A works council caring for you
  • The diversity and security of a global world leader



Your voice is convincing? Become part of a brand new customer service team and apply directly via jobsberlin@convergys.com, job code "HEBREW Client Service". More details on Convergys please visit us on www.convergys.com. Any questions? Contact our Talent Acquisition Team on 030 757-63 407. Let's get connected.

Voraussetzungen

Your Skills

  • Commercial degree or equivalent work experience
  • Working Experience in Digital Marketing is a plus
  • Fluency in HEBREW and minimum B2 in English
  • Professional customer service skills
  • Ability to multitask & work under pressure, fast learner and diligent worker

Kontakt für Bewerbung

Arbeitsort

Komturstraße 18, 12099 Berlin

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Abschluss Hochschule / Berufsakademie / Duales Studium
Berufskategorie Marketing, Werbung, Gestaltung, Public Relations, Medien / Sonstiges
Arbeitsort
Komturstraße 18, 12099 Berlin