Business Process Manager in Operations Strategy & Planning (m/f/d)

Tier Operations Germany GmbH & Co. KG

Benefits

  • Beruf und Familie

As Europe's leading provider in the field of micro-mobility, TIER has the mission to change mobility for good. Since we opened our doors in October 2018, 95+ cities have chosen us across 14 markets. More than 500+ people have joined us on our mission in order to create a sustainable and clean future with new forms of urban mobility. We are paving the way for clean and enjoyable ways to travel and we’d love for you to join the ride as a Business Process Manager in Operations Strategy & Planning (m/f/d) tostrengthen our team.

The Role and your Impact at TIER:

Within the Operations Strategy & Planning team you are responsible for analyzing, streamlining and rolling out business processes within the German market

You identify bottlenecks and improvement potentials in Operations and overarching business process

You gather ops-related data from the markets

  • Through on-site experiments to experiment with ops procedures that promise efficiency gains
  • By requesting status quo from the markets to derive best-practices
  • By diving into existing data to identify levers of improvement

You create and communicating best-practices to the markets

  • Through the creation and maintenance of playbooks for ops positions
  • By improving the subcontractor setup

You will be the project lead for a variety of projects

You'll fit great with these Skills and Qualifications:

  • At least 2 years of experience in Operations and a degree in fields such as Economics, Business Administration, Supply Chain Management or Finance
  • You have been responsible for meeting or exceeding KPI targets and your mindset is all about identifying levers to optimize KPIs
  • You have been working with analytics solutions, familiarity with Looker Explore is a huge plus
  • Good experience with Google Workspace, especially creating presentations with Google Slides and building data analyses by using Google Sheets, experience with Google App Script is a huge plus
  • Quantitative, analytical and problem-solving skills, combined with a good level of initiative and ability to thrive in a dynamic and fast changing environment
  • Strong communication skills with a consistent record of collaborating across the operations team and other stakeholders in a dynamic environment
  • Fluent in English, German is a strong plus

This may inspire you

  • Join us at the forefront of one of the most exciting and rapidly moving industries.
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward.
  • Being part of the team means you’re part of its success. Our ESOP Programme gives you an opportunity to have a share in the company – nothing like invested interest!
  • Surf your city with free rides on our e-scooters and e-mopeds.
  • Check out our diversity and inclusivity initiatives and programs such as #WomenofTIER.
  • Expect a first class company onboarding and Team Events with international colleagues from all over the World.
  • Be part of one of the fastest growing and most funded startups in Europe with a world-class team of serial entrepreneurs (Co-founder of Rebuy, Takeaway, Coup) and high-performers (Ex BCG, Uber, Delivery Hero and more).

Interested? We are looking forward to your application!

Apply online via our application form!


We continue to grow at our headquarters in Berlin and at our locations around the world. And for this we need talents like you who love innovation and exciting challenges as much as we do. We offer you an exciting environment in which everyone has the opportunity to contribute their own ideas. Help us to make mobility more sustainable and become part of the team! Let's #changemobilityforgood


Diversity and equal opportunities are firmly anchored in our culture. A fair and respectful cooperation is very important to us and we are proud of the different backgrounds, skills and perspectives of each individual team member. Every personnel decision at TIER is based on equal opportunities, is made on the basis of qualifications, performance and requirements of the company and is independent of origin, skin color, religion, political orientation, gender, handicap or age.

Mehr zum Job

Beschäftigungsart Befristete Anstellung, Festanstellung
Arbeitszeit Vollzeit