airbnb - Customer Service / Polish (m/w) 0817BC in Berlin-Spandau


Do you want to work for one of the most growing and loved hospitality brands in the world?

Would you like to advance your career? Do you need a change? 

Are you enjoying to support others?

Are you looking for new challenges in the customer service field?

Do you want to grow personally and contribute in your daily work to a higher goal?


Then you have found right now what you were looking for!


We are looking for Customer Service Advisors for our client “airbnb” - the leading innovative hospitality brand for home rentals - in Berlin


airbnb - Customer Service / Polish (m/w) 0817BC



_Receive incoming inquiries in Polish and English

_Consultation with reference to our clients offers while ensuring the customer satisfaction

_Documenting, answering and resolving of all customer queries

_Forwarding complex customer queries regarding reservations, registrations, leasing and cash flow problems

_Qualification and documentation of all customer queries with the application of different tools

_Identification and reproduction of our client’s culture during the calls with the customers

_Delight customers in their journey



_Completed education and similar working experience required

_High level abilities of Polish and English in speech and written communication

_Service oriented and excellent communication skills

_Customer care skills - ability to listen to and understand the customers' need

_Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

_Team-minded with a certain commitment to success


We offer

_Full time work contract

_Relocation package provided

_Possibility to grow within the company in various roles

_Autonomous way of working with creative leeway

_A brilliant team and a fun work environment

_Multicultural team with a great spirit, international work environment


If you want to learn more about our company please visit our website

If you are interested, please send your CV to with reference:  “0817BC”


We are looking forward hearing from you!



Human Resources · Kennziffer 0817BC · Wohlrabedamm 32 · 13629 Berlin · Tel: +49 30 921099-807

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis ohne Berufserfahrung
Aus- und Weiterbildung keine
Berufskategorie Hotel, Gastronomie, Tourismus, Kultur / Reiseverkehrskaufmann, Touristik
Arbeitsort Wohlrabedamm 32, 13629 Berlin-Spandau


HELPBYCOM European Help Desk Services GmbH

Kontakt für Bewerbung

Herr Hamdi Özgüler
Wohlrabedamm 32, 13629 Berlin-Spandau
Telefon: +49 30 921099-807
HELPBYCOM European Help Desk Services GmbH
Wir benutzen Cookies um die Benutzerfreundlichkeit auf unseren Seiten zu verbessern. Änderst Du die Einstellungen nicht, gehen wir davon aus, dass Du damit einverstanden bist. Hier kannst Du zu den Einstellungen mehr erfahren.